I hate to do this, but really?

Ok, so I know that a person biking across the United States is probably less than 1 percent of your yearly business, but you could at least treat us like a customer. Maybe I think too highly of myself and Scott, but I don’t think we are terribly difficult clients to please; all we ask is give us some respect and maybe a little of your time. What we needed were tires, spokes and we were hoping to get a wheel trued.
What we ended up with … .